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frequently asked questions

How do I apply Roll-ons / Attars?

Apply on pulse points such as wrists, behind the ears, neck, or inner elbows.

Do you have any outlet?

RIHAB currently operates online only.

Are these original?

Yes. All RIHAB products are 100 percent original.

What is your return policy?

Damaged or incorrect products can be exchanged within 7 days of delivery.

Why does it not tell us on the website that the parts will be delivered by the branch?

Due to the delicacy of some parts we take extra care in the delivery of the item. These could include body panels and large bulky items. These are either available for collection from our branches or will be delivered to you through our branch network vehicles.

How long does it last?

On average, RIHAB perfumes last 6 to 10 hours depending on usage.

Do you use alcohol in your perfumes?

Yes. Cosmetic-grade alcohol is used in some perfumes.

When will my parcel reach me?

Orders are delivered within 3 to 5 working days.

Do we provide the option for Cash on Delivery (COD)?

Yes. Cash on Delivery is available nationwide.