Return & Exchange Policy
Your satisfaction matters to us. If you are not happy with your purchase, we offer returns and exchanges within 7 days of delivery.
Eligibility:
The product must be unused, unopened, and in its original packaging.
Proof of purchase (receipt/order number) is required.
Not Eligible:
Opened, sprayed, or used perfumes.
Products are damaged due to mishandling by the customer.
Process:
1. Email or WhatsApp us at support@rihab.pk within 7 days.
2. Our team will verify your claim and guide you through the return/exchange process.
3. Refunds are issued via the original payment method within 5–7 working days after approval.